BPO
Welcome to the BPO product category of the Call Centre & Customer Management 365 exhibition. In this product category you will find BPO information such as news, features and case studies.
 Exhibitors 
Message Pad – the contact centre specialists
 News 
Aspect Strengthens Customer-Company Interactions with New Unified Communications Capabilities
Pegasystems Announces Next-Generation Customer Experience Management Software
BPO Booms in Economic Depression
Outsourcing – Credit Crunch Solutions
BPO – New Heights Predicted for BPO Offshoring
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 Exhibitor News 
MPLSYSTEMS WINS ‘PEOPLE IN PERFORMANCE’ TECHNOLOGY CONTRACT
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 Features 
Pegasystems Announces Insurance Industry New Business Solution Framework
Outsourcing – Being Strategic is key to Success
Offshore reversal – Indian Opens Call Centre in Northern Ireland
More >>
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CALL CENTRE & CUSTOMER MANAGEMENT EXPO 2010
TUES 21 - WEDS 22 SEPTEMBER 2010
NEC, BIRMINGHAM, HALL 9


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