Home
|
About Us
|
Why Exhibit?
|
Contact Us
Call Centre Technology Hall
Customer Management Technology Hall
Call Centre & Customer Management Services Hall
Outsourcing, Siting & Location Hall
Call Centre / Customer Management News
Exhibitor News
Features
Product Round Up
Case Studies
Whitepapers
ACD / Diallers
Automation
Call Analytics
Call Centre Hardware
Call Centre Software
Call & Voice Recording
Computer Telephony Integration
Contact Centre Solutions
Headsets
Helpdesks
IVR
Quality Monitoring
Speech Recognition
Unified Communications
Virtual Call Centres & Home Working
VoiP
Workforce Management & Optimisation
Business Intelligence
Customer Complaints
CRM
Customer Analysis & Profiling
Customer Insight
Database
Sales Force Automation
Self Service
Change Management
Consultancy
Customer loyalty
Customer Satisfaction Surveys & Mystery Shopping
Customer Service
Motivation & Incentives
Performance Management
Recruitment
Telesales / Telemarketing
Training
BPO
Call Centre Siting & Location
Nearshoring
OffShoring
Outsourcing
BPO : Exhibitor News
MPLSYSTEMS WINS ‘PEOPLE IN PERFORMANCE’ TECHNOLOGY CONTRACT
Contact centre technology company, mpl Systems, is delighted to announce that it has recently been chosen as the solutions provider for the latest development in People In Performance’s (PiP) portfolio of research services. mpl Systems will provide an outbound campaign management system to support their telephone mystery shopping activity.
Exhibitors
Message Pad – the contact centre specialists
News
Aspect Strengthens Customer-Company Interactions with New Unified Communications Capabilities
Pegasystems Announces Next-Generation Customer Experience Management Software
BPO Booms in Economic Depression
Outsourcing – Credit Crunch Solutions
BPO – New Heights Predicted for BPO Offshoring
More >>
Exhibitor News
MPLSYSTEMS WINS ‘PEOPLE IN PERFORMANCE’ TECHNOLOGY CONTRACT
More >>
Features
Pegasystems Announces Insurance Industry New Business Solution Framework
Outsourcing – Being Strategic is key to Success
Offshore reversal – Indian Opens Call Centre in Northern Ireland
More >>
Members' Area Login
Username
Password
CALL CENTRE & CUSTOMER MANAGEMENT EXPO 2010
TUES 21 - WEDS 22 SEPTEMBER 2010
NEC, BIRMINGHAM, HALL 9
Integrated customer service approach reaps rewards for Chichester Council
Chichester District Council has boosted the percentage of customer queries resolved on first contact...
more...
Redstone Telecom To Launch Inbound Telephony Solution
Redstone Telecom, leading provider of telephony network and communications services to the UK privat...
more...
New Sabio CallBack application provides cost-effective Virtual Queue capability for Avaya users
- Innovative Web-based solution helps cut customer frustration and abandoned calls - Helps remove t...
more...
Voice enabled Unified Communications from Avanquest Solutions
Avanquest Solutions launches the latest Unified Communications solution – CallXpress 8
more...
More Features >>
Privacy
|
Terms
|
A-D
|
E-I
|
J-O
|
P-T
|
U-Z
|
Web Design
|
Search Engine Optimisation
|
CIM
|
Internet Marketing
© Webevents Limited 2008 All Rights reserved.
Use of this website signifies agreement to the Terms of Use.