Call Analytics : Features

Redstone Telecom To Launch Inbound Telephony Solution
Redstone Telecom, leading provider of telephony network and communications services to the UK private and public sectors, is announcing the forthcoming launch of its Intelligent Network solution. The new inbound services platform will be available to its customers in Q2 2009. Customers will benefit from more cost effective and high quality handling of inbound calls.
Call Analytics and Service Management
Call analytics and IT service management can help you deliver and maintain a customer focused Service Management.
 Exhibitors 
ASC telecom UK Ltd. – We record & analyze communications
Autonomy
Business Systems (UK) Ltd
Genesys Telecommunications
Katalyst Communications Ltd
Nexidia
 News 
Yorkshire Water Customer Services Arm Deploys Impact 360 Quality Monitoring Software
Call & Voice Recording – Maximise your Telecom Efficiency
Sales Force Automation for Customer Retention
Customer insight – Contact Centre Transformation Based on Insight for BSkyB
Call Analytics – Leading Supplier to Call Centres Boosts Portfolio
More >>
 Exhibitor News 
mplSystems the contact centre specialists
Industry Awards press coverage
Genesys submissions to CCF Hotlist
Companies are struggling to attract and serve the Millennial Generation
Genesys to implement complete multimedia routing system for fast-growing Irish mobile operator, Meteor
More >>
 Features 
Redstone Telecom To Launch Inbound Telephony Solution
Call Analytics and Service Management
More >>
 Product Round Up 
NEXIDIA LAUNCHES CUSTOMER-DRIVEN “CENTER OF EXCELLENCE”
MSNBC.COM SELECTS NEXIDIA TO ENHANCE ONLINE VIDEO CONTENT
Microsoft selects Nexidia Video Search
More >>
 Case Studies 
Success Story: Travel & Tourism Thomson
Success Story: Communications eircom
Success Story: Entertainment Betfair
Success Story:Telecommunications Belgacom
Prolog Case Study
More >>
 Whitepapers 
Phonetic Search Technology
Speech Analytics White Paper
Contact Centres Whitepaper
Autonomy Enterprise Speech Analytics
The power of speech analytics
More >>
 
 Members' Area Login
Username
Password
Need a password?
Password Reminder

CALL CENTRE & CUSTOMER MANAGEMENT EXPO 2010
TUES 21 - WEDS 22 SEPTEMBER 2010
NEC, BIRMINGHAM, HALL 9


Privacy | Terms | A-D | E-I | J-O | P-T | U-Z | Web Design | Search Engine Optimisation | CIM | Internet Marketing
 

© Webevents Limited 2008 All Rights reserved.
Use of this website signifies agreement to the Terms of Use.