Call Centre Hardware
Welcome to the Call Centre Hardware product category of the Call Centre & Customer Management 365 exhibition. In this product category you will find Call Centre Hardware information such as news, features and case studies.
 Exhibitors 
4Net Technologies Ltd.
Azzurri Communications
Britannic Technologies: Unified Communications
Business Systems (UK) Ltd
Katalyst Communications Ltd
Symon Dacon - Visual Communications Solutions
 News 
GN Netcom launches first ever headsets with touch screen and simultaneous connectivity to mobile, soft and deskphone
ACD – Getting the Platform Right
Call Centre Hardware Reinforcing Security
Call & Voice Recording – Maximise your Telecom Efficiency
Quality Monitoring – Travelling in the Right Direction
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 Exhibitor News 
mplSystems the contact centre specialists
FREDRICKSON COLLECTS THE BENEFITS OF UNIFIED CONTACT CENTRE OPERATIONS.
COMPETITIVE CUSTOMER SERVICE FROM THE CLOUD TO THE DESKTOP.
IT’S WHAT YOU KNOW AND WHO YOU ARE.
The Monitor Newsletter – Winter Edition
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 Features 
Call Centre Hardware – A Guide to Making the Most of your Call Centre Hardware
Diallers – The Silent Calls Backlash
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 Case Studies 
FREDRICKSON COLLECTS THE BENEFITS OF UNIFIED CONTACT CENTRE OPERATIONS.
NEW TELEPHONY AND CONTACT CENTRE SOLUTION BENEFITS TRADER MEDIA
TELEPERFORMANCE LEAD THE FIELD WITH AZZURRI CONTACT CENTRE SOLUTION.
Premiere Products Case Study
Fresh! Insurance Case Study
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 Whitepapers 
Call Centre Guide
How to Turn Your Contact Center into a Profit Center — A Best-Practice Overview
IP-Enabled Contact Centers: Lowering Costs, Raising the Customer Experience
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CALL CENTRE & CUSTOMER MANAGEMENT EXPO 2010
TUES 21 - WEDS 22 SEPTEMBER 2010
NEC, BIRMINGHAM, HALL 9


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