Call & Voice Recording : Features

Call and Voice Recording - Customer Versus Call Centre
It's a battle between you and the customer when it comes to customer service in a call centre, so when “the customer is always right”, a call and voice recording technology could save your job.
 Exhibitors 
CyberTech UK Ltd
 News 
Yorkshire Water Customer Services Arm Deploys Impact 360 Quality Monitoring Software
Call Centre Software and Artificial Intelligence
Call and Voice Recording Hits Home
Call & Voice Recording – Maximise your Telecom Efficiency
Quality Monitoring – Travelling in the Right Direction
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 Features 
Call and Voice Recording - Customer Versus Call Centre
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 Case Studies 
Vertex
Catalyst
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CALL CENTRE & CUSTOMER MANAGEMENT EXPO 2010
TUES 21 - WEDS 22 SEPTEMBER 2010
NEC, BIRMINGHAM, HALL 9


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