AccuNet Case Study By providing remote-consulting services and demonstrations using GoToAssist, AccuNet increases revenue, reduces expensiv travel costs and reaches a far greater number of prospective customers
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VIPnet – WFM with a human touch With the implementation of the concept of Lifestyle Scheduling VIPnet has successfully introduced agent empowerment, which has led to lower attrition, higher skill levels and a more content staff.
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Fexco - annual savings of 2000,000 Euro Thanks to Teleopti solutions, implementation and continuing consultations, FEXCO has improved many KPI’s, which resulted in productivity increases equivalent to annual savings of 200,000 Euro.
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