Customer Management Technology

Welcome to the Customer Management Technology Hall. Inside this hall there is a host of exhibitors covering all aspects of customer management technology ranging from CRM and customer profiling to customer insight and sales force automation.

You can click on a specific product category within the hall by using the menu of product categories on the left navigation bar or simply click on an exhibitor of choice from the list in this section.

 
Exhibitors
dancing lion training & consultancy limited
 dancing lion provide practical training solutions to increase business results.We can help you to:• increase staff job satisfaction• reduce staff absenteeism and turnover• increase service levels, • improve ...
Cirquent
 Cirquent implements Contact Centre and Customer Relationship Management (CRM) solutions from leading vendors such as Microsoft, Genesys and Interactive Intelligence. Our solutions encompass all of the ...
Charter UK
 Charter UK is the foremost provider of Enterprise Feedback Management software to the world’s leading brands and customer facing organisations.Our award winning software suite, Charter Continuum™, provides ...
Toshiba Information Systems (UK) Ltd
 Toshiba provides flexible, functional, secure and reliable telephony solutions. Designed to improve efficiency, boost customer service levels and protect your investment, Toshiba’s solutions allow you ...
Britannic Technologies: Unified Communications
 Britannic Technologies has an enviable history of innovation and developments spanning more than 2 decades in the industry. There have been many changes in business communications since Britannic’s inception ...
Azzurri Communications
 Azzurri is a leading managed services company delivering flexible voice, data and mobilecommunications.By using a unique combination of skills and technology, the Azzurri Contact Centre Practice creates ...
Genesys Telecommunications
 Genesys, an Alcatel-Lucent company, focuses 100% on software to manage customer interactions over the phone, web and e-mail. Genesys suite dynamically connects customers with the right resources – self ...
MARKET INTELLIGENCE INTERNATIONAL
 MARKETii collates, measures and reports meaningful research on customer satisfaction and service quality. Working in over 30 languages to more than 80 countries, we gain feedback directly from your customers ...
mplSystems – world class contact centre technology
 Saving costs whilst improving customer satisfaction is the key formula for a more successful business and nowhere is this challenge more relevant today than in the contact centre. In its many forms a ...
ntl:Telewest Business
 If you demand the best from your inbound voice traffic, then our Customer Contact Solutions could be for you. This state of the art platform, designed to meet the modern demands of the busy organisation, ...
TSCHero
 TSCHero is one of the leading contact centre companies in the UK and India and having some 3,000 employees in nine sites. Our sites are located in Scotland, South Yorkshire and Gurgaon near New Delhi, ...
Automated Customer Surveys from VIRTUATel
 Innovative and automatic capture of the “Voice of Your Customer”. Experts at converting powerful knowledge into increased retention rates, NPS scores and satisfaction levels. Specialists at measuring ...
LiveXchange.com - Home Agent Systems And Networks
 LiveXchange.com, is North America’s leading “homesourcing” service, and it is now available to call centers in the UK.
Symon Dacon - Visual Communications Solutions
 The Symon product suite provides a complete turn-key, real-time digital signage solution, including hardware, software and a complete range of creative services and supportUtilising LCDs, desktops, interactive ...
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CALL CENTRE & CUSTOMER MANAGEMENT EXPO 2010
TUES 21 - WEDS 22 SEPTEMBER 2010
NEC, BIRMINGHAM, HALL 9




 

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