About UBM - Live
UBM - Live (formerly CMP Information) is a leading international business-to-business media company. Operating in around 20 vertical markets, UBM - Live provides targeted media solutions – exhibitions, magazines, conferences and online – in such markets as commercial property, construction and architecture, food and pharmaceutical ingredients, security, interiors, the licensed trade and customer management.

About the Customer Management Portfolio
The Customer Management Portfolio has more than 20 years’ experience in producing leading business-to-business events and publications that reflect the rapidly changing and diverse high tech call centre and marketing media. It remains at the forefront of the industry by continuously developing existing events and adding new products to its portfolio, including the acquired portfolio of customer service, sales and digital marketing products from Quest Media and Ithaca Media.

About our global call & contact centre products
Under the global brand of The International Customer Management Institute (ICMI), UBM - Live and sister companies UBM Technology and UBM Asia deliver high-level consulting, training, media products and events to a worldwide call centre audience.