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Customer Analysis & Profiling
Welcome to the Customer Analysis & Profiling product category of the Call Centre & Customer Management 365 exhibition. In this product category you will find Customer Analysis & Profiling information such as news, features and case studies.
Exhibitors
MARKET INTELLIGENCE INTERNATIONAL
Nexidia
Automated Customer Surveys from VIRTUATel
WNS – a specialist in customer contact outsourcing
News
Automation – Democratic Technology
Unified Communications – A Positive Impact on Contact Centres
Customer Analysis & Profiling – Building Loyalty
Customer Insight in a Changing World
Customer Analysis and Profiling Pays Off for Call Centres
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Features
Redstone Telecom To Launch Inbound Telephony Solution
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Product Round Up
Microsoft selects Nexidia Video Search
T-Mobile UK Selects WNS Philippines to Provide Customer Care
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CALL CENTRE & CUSTOMER MANAGEMENT EXPO 2010
TUES 21 - WEDS 22 SEPTEMBER 2010
NEC, BIRMINGHAM, HALL 9
Integrated customer service approach reaps rewards for Chichester Council
Chichester District Council has boosted the percentage of customer queries resolved on first contact...
more...
Redstone Telecom To Launch Inbound Telephony Solution
Redstone Telecom, leading provider of telephony network and communications services to the UK privat...
more...
New Sabio CallBack application provides cost-effective Virtual Queue capability for Avaya users
- Innovative Web-based solution helps cut customer frustration and abandoned calls - Helps remove t...
more...
Voice enabled Unified Communications from Avanquest Solutions
Avanquest Solutions launches the latest Unified Communications solution – CallXpress 8
more...
More Features >>
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