Customer Analysis & Profiling : Product Round Up

Microsoft selects Nexidia Video Search
Nexidia, Inc., a leading provider of rich media search and speech analytics solutions, announced today that Microsoft Listens, an internal service provider for aggregated customer feedback, selected Nexidia’s Video Search rich media applications to enable video search.
T-Mobile UK Selects WNS Philippines to Provide Customer Care
WNS Philippines will handle inbound customer calls for T-Mobile UK’s prepaid subscribers. The WNS associates will support a full spectrum of customer care services ranging from price plan inquiries to handset issues such as lost, stolen or faulty phones.
 Exhibitors 
MARKET INTELLIGENCE INTERNATIONAL
Nexidia
Automated Customer Surveys from VIRTUATel
WNS – a specialist in customer contact outsourcing
 News 
Automation – Democratic Technology
Unified Communications – A Positive Impact on Contact Centres
Customer Analysis & Profiling – Building Loyalty
Customer Insight in a Changing World
Customer Analysis and Profiling Pays Off for Call Centres
More >>
 Features 
Redstone Telecom To Launch Inbound Telephony Solution
More >>
 Product Round Up 
Microsoft selects Nexidia Video Search
T-Mobile UK Selects WNS Philippines to Provide Customer Care
More >>
 Members' Area Login
Username
Password

CALL CENTRE & CUSTOMER MANAGEMENT EXPO 2010
TUES 21 - WEDS 22 SEPTEMBER 2010
NEC, BIRMINGHAM, HALL 9




 

© Webevents Limited 2008 All Rights reserved.
Use of this website signifies agreement to the Terms of Use.