Customer Service
Welcome to the Customer Service product category of the Call Centre & Customer Management 365 exhibition. In this product category you will find Customer Service information such as news, features and case studies.
 Exhibitors 
GMT Workforce Management
60K International Contact Centres
Charter UK
dancing lion training & consultancy limited
HTK
MARKET INTELLIGENCE INTERNATIONAL
Message Pad – the contact centre specialists
mplSystems – world class contact centre technology
Toshiba Information Systems (UK) Ltd
TSCHero
Ventura, Outsourcing Experts
Venturia
WNS – a specialist in customer contact outsourcing
 News 
PhotoBox Deploys RightNow Chat, Listens to Customers and Makes Key Improvements
Aspect Strengthens Customer-Company Interactions with New Unified Communications Capabilities
Pegasystems Announces Next-Generation Customer Experience Management Software
eGain - reinventing phone self-service with human-like intelligence
Empirix Releases Empirix Testing as a Service, a Completely Flexible, Custom End-to-End Testing Solution
More >>
 Exhibitor News 
MPLSYSTEMS WINS ‘PEOPLE IN PERFORMANCE’ TECHNOLOGY CONTRACT
Making sense with a back to front office
Making sense of customer interaction
First contact resolution
Who’s babysitting your brand?
More >>
 Features 
Integrated customer service approach reaps rewards for Chichester Council
Genesys discussed Cross Channel Conversations as first solution to address Millennial Generation
Pegasystems Announces Insurance Industry New Business Solution Framework
Co-operative Financial Services put customer service first with web self-service
Customer Satisfaction Surveys & Mystery Shopping
More >>
 Product Round Up 
Gordon Brown presents Ventura with an award
Ventura creates jobs for Leeds
T-Mobile UK Selects WNS Philippines to Provide Customer Care
More >>
 Case Studies 
mplSystems - intelligent contact engineering
Perlico Case Study
Bord Gias Energy Supply
Hosted Workforce Management-IEXTotalView
Barclays case study
More >>
 Whitepapers 
Call Centre Guide
More >>
 
 Members' Area Login
Username
Password
Need a password?
Password Reminder

CALL CENTRE & CUSTOMER MANAGEMENT EXPO 2010
TUES 21 - WEDS 22 SEPTEMBER 2010
NEC, BIRMINGHAM, HALL 9


Privacy | Terms | A-D | E-I | J-O | P-T | U-Z | Web Design | Search Engine Optimisation | CIM | Internet Marketing
 

© Webevents Limited 2008 All Rights reserved.
Use of this website signifies agreement to the Terms of Use.