Helpdesks
Welcome to the Helpdesks product category of the Call Centre & Customer Management 365 exhibition. In this product category you will find Helpdesks information such as news, features and case studies.

 Exhibitors 
60K International Contact Centres
GoToAssist, GoToMeeting, GoToMyPc by Citrix
dancing lion training & consultancy limited
mplSystems – world class contact centre technology
 News 
Call Centre Software – Do You Know About SaaS?
Helpdesks – Offshore Providers of Helpdesks not up to Scratch
Help Desks – Lack of Skilled IT Workers Causes Concern
Helpdesks – Time to Reassess IVR
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 Exhibitor News 
Morgan Hunt Reaps Significant Gains in Productivity and Immediate ROI Using Citrix Online's GoToMeeting
Citrix Online’s Web Conferencing is Category Growth Leader Growing More Than Twice as Fast as Industry
Citrix Online's GoToAssist Express Wins Prestigious Stevie® Award for "Best New Product"
Accountants Save Time and Improve Client Service by Using Simple Collaboration Tools from Citrix Online
Sage and Citrix Online Introduce GoToAssist Express to Elevate Customer Service Across Sage Partner Network
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 Features 
Call Analytics and Service Management
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 Case Studies 
Dermalogica Case Study
Big Band Networks Case Study
AccuNet Case Study
Ultimate Software Case Study
Marketron Case Study
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CALL CENTRE & CUSTOMER MANAGEMENT EXPO 2010
TUES 21 - WEDS 22 SEPTEMBER 2010
NEC, BIRMINGHAM, HALL 9




 

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