OffShoring : Features

Offshoring – UK Customer Service Embraces Offshoring
Offshoring is fast becoming one of the most viable and attractive propositions for many contact centres across the UK and a recent survey revealed that a substantial amount of call centres are set to consider offshoring in their future operations.
Homeshoring – UK Begins to Embrace Homeshoring Principles
The process of homeshoring or homesourcing generally refers to the activities of workers in the contact centre environment being carried out by workers in their own homes and homeshoring is really beginning to be embraced throughout the UK.
Offshore reversal – Indian Opens Call Centre in Northern Ireland
Offshore call centres have long been a trend, but there's been an offshore reversal as more call centres open across Britain.
Offshoring – Making a Difference
Offshoring is a tempting prospect for the employer who wants to significantly cut overheads. But offshoring can also be a chance to make a real difference to the world.
Call Centre Data Security Risks
Call centre data security should be a priority for organisations; inexcusable security breaches can not just mean losing a client, but also your reputation and business.
 Exhibitors 
 News 
Offshoring in Rapid Decline
Outsourcing – Credit Crunch Solutions
Offshoring – Risky Business!
Offshoring – Customer Relations Damaged by Call Centre Offshoring
BPO – New Heights Predicted for BPO Offshoring
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 Features 
Offshoring – UK Customer Service Embraces Offshoring
Homeshoring – UK Begins to Embrace Homeshoring Principles
Offshore reversal – Indian Opens Call Centre in Northern Ireland
Offshoring – Making a Difference
Call Centre Data Security Risks
More >>
 
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CALL CENTRE & CUSTOMER MANAGEMENT EXPO 2010
TUES 21 - WEDS 22 SEPTEMBER 2010
NEC, BIRMINGHAM, HALL 9


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