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Outsourcing
Outsourcing
Welcome to the Outsourcing product category of the Call Centre & Customer Management 365 exhibition. In this product category you will find Outsourcing information such as news, features and case studies.
Exhibitors
Message Pad – the contact centre specialists
News
NHS Pensions sign Prolog and Communisis for ‘Choice’ campaign
Outsourcing – Plugging the Gap
Call Centre Software and Artificial Intelligence
BPO Booms in Economic Depression
Offshoring in Rapid Decline
More >>
Exhibitor News
MPLSYSTEMS WINS ‘PEOPLE IN PERFORMANCE’ TECHNOLOGY CONTRACT
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Features
Nearshoring – Northern Ireland Shows its Benefits
Outsourcing – Being Strategic is key to Success
Offshoring – Making a Difference
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CALL CENTRE & CUSTOMER MANAGEMENT EXPO 2010
TUES 21 - WEDS 22 SEPTEMBER 2010
NEC, BIRMINGHAM, HALL 9
Integrated customer service approach reaps rewards for Chichester Council
Chichester District Council has boosted the percentage of customer queries resolved on first contact...
more...
Redstone Telecom To Launch Inbound Telephony Solution
Redstone Telecom, leading provider of telephony network and communications services to the UK privat...
more...
New Sabio CallBack application provides cost-effective Virtual Queue capability for Avaya users
- Innovative Web-based solution helps cut customer frustration and abandoned calls - Helps remove t...
more...
Voice enabled Unified Communications from Avanquest Solutions
Avanquest Solutions launches the latest Unified Communications solution – CallXpress 8
more...
More Features >>
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