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Recruitment : Exhibitor News
mplSystems the contact centre specialists
Dunelm Mill launch a new “at Home” fitting and consultancy service powered by mpl Systems’ intelligentContact™.
JHP Group Celebrate 25th Anniversary
Press release detailing a brief history of JHP Group as they reach their 25th year in business.
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JHP Training
LiveXchange.com - Home Agent Systems And Networks
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LiveXchange Expands by offering a unique agent selection and training process
Get Recruitment Right, Improve Attrition
Recruitment or Outsourcing?
Telemarketing – Virgin Prepares for Job Losses
Recruitment – Accrington set for Recruitment Shot in the Arm
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mplSystems the contact centre specialists
JHP Group Celebrate 25th Anniversary
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Contact Centre Recruitment Drive for Connect
Customer Service – Cloning your Star Agent
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Home Sourcing - The results are in.
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Case Studies
Vodafone Case Study
Karcher Case Study
JHP Training works in partnership with UKi
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CALL CENTRE & CUSTOMER MANAGEMENT EXPO 2010
TUES 21 - WEDS 22 SEPTEMBER 2010
NEC, BIRMINGHAM, HALL 9
Integrated customer service approach reaps rewards for Chichester Council
Chichester District Council has boosted the percentage of customer queries resolved on first contact...
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Redstone Telecom To Launch Inbound Telephony Solution
Redstone Telecom, leading provider of telephony network and communications services to the UK privat...
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New Sabio CallBack application provides cost-effective Virtual Queue capability for Avaya users
- Innovative Web-based solution helps cut customer frustration and abandoned calls - Helps remove t...
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Voice enabled Unified Communications from Avanquest Solutions
Avanquest Solutions launches the latest Unified Communications solution – CallXpress 8
more...
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