Training
Welcome to the Training product category of the Call Centre & Customer Management 365 exhibition. In this product category you will find Training information such as news, features and case studies.
 Exhibitors 
GoToAssist, GoToMeeting, GoToMyPc by Citrix
CyberTech UK Ltd
dancing lion training & consultancy limited
Harding & Yorke ‘Linking Empathy and Profit’
JHP Training
The Test Factory
Tosin Firewalker Ltd – Ignite Your Passion!
 News 
InVision Enterprise WFM Release 4.7 now available
LiveXchange Expands by offering a unique agent selection and training process
Get Recruitment Right, Improve Attrition
Training for Business – A Government Boost
Customer Loyalty – Helping Call Centres Survive the Recession
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 Exhibitor News 
JHP Group Celebrate 25th Anniversary
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 Features 
Call Centre Hardware – A Guide to Making the Most of your Call Centre Hardware
Training Plays Imperative Role in Creating Successful Work Environment
Customer Service – Cloning your Star Agent
Customer Service - An Olympic Effort
Offshoring – Making a Difference
More >>
 Case Studies 
Mattress Giant Corporation
Ventana Medical Systems
Frost Brown Todd
Kaulkin Ginsberg
First Insight Corporation
More >>
 
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CALL CENTRE & CUSTOMER MANAGEMENT EXPO 2010
TUES 21 - WEDS 22 SEPTEMBER 2010
NEC, BIRMINGHAM, HALL 9


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